Terms of Service

1. The service

Tapsa reads data from your Shopify store and the marketing tools you connect (such as Meta, Google Ads, TikTok and Klaviyo) and turns it into reports, forecasts and recommendations. Tapsa only asks for read access and never changes your store, ads or email campaigns. If you separately allow it, Tapsa can create new ads in your Meta ad account as paused drafts; it never starts an ad, changes a running one or touches a budget.

2. Free trial and early access

New accounts get 14 days free with every feature. You don't enter a card to start. We will show you the price before your trial ends, and nothing is ever charged without your separate, explicit approval.

Tapsa is in early access: features may change, be added or be removed as we develop it, and there may be interruptions. We'll tell you about material changes in advance.

We welcome your feedback and may use it to improve the service without obligation to you.

3. Your account

You must be at least 18 and use the service for a business. Keep your sign-in details safe; you are responsible for what happens under your account and for the people you invite to it.

You confirm that you have the right to connect the stores and accounts you connect.

4. Your data

Your store data stays yours. We use it only to provide Tapsa to you, as described in the Privacy Policy and the Data Processing Agreement, which form part of these terms.

We may use anonymous, aggregated figures that cannot identify you or your store (for example average conversion rates across stores) to improve Tapsa.

5. Acceptable use

Don't try to access other customers' data, disrupt the service, reverse engineer it, resell it, or use it for anything unlawful.

6. Figures and advice

Tapsa's figures, forecasts and recommendations are calculated from the data available to it and from estimates you enter. They can be incomplete or wrong. They are decision support, not financial, tax or legal advice; the decisions you make are your own.

7. Liability

The service is provided as it is, without warranties of any kind, to the extent permitted by law.

Our total liability for any claim relating to Tapsa is limited to the amount you have paid us in the 12 months before the claim, or €100 if you have paid nothing. We are not liable for indirect or consequential losses such as lost profit, lost sales or lost data. These limits do not apply to wilful misconduct or gross negligence.

8. Ending

You can stop using the service and delete your account at any time. We can end or suspend your access if you break these terms, or end the service with at least 30 days' notice. When your account or store is removed, its data is deleted as described in the Privacy Policy.

9. Changes

We may update these terms. We'll tell you about material changes in the app or by email before they take effect; continuing to use the service after that means you accept them.

10. Law

These terms are governed by Finnish law. Disputes are settled in the District Court of Helsinki, unless mandatory law says otherwise.

Questions: hello@tapsa.io